Copyright © 2019 - 2020 Stone Concpets Inc.

10802 Sapp Brothers Dr. Omaha, NE 68138

Phone: (402) 597-1188  /  Fax: (402) 597-1630

Stone Concepts and all names, trademarks and images are copyright for the respective owners, affiliate links used when available. You like reading small print.

FREQUENTLY

ASKED

QUESTIONS

You have questions, 

We have the answers.

Click on any of the links below to find the answers.

You have questions, We have the answers.

 

Most Asked

 

 

Q. Where are you located?

We are located at 10802 Sapp Brothers Drive in Omaha, NE. We are next door to the Brass Armadillo Antique Mall.

You can get to us from I80 and 144th street exit or the Gretna exit at I80 and Highway 370.

Q. Do you sell granite or quartz?

Yes, we sell granite, quartz, marble and other stone options for your countertops.

Q. Do you have a showroom?

Yes, we have a showroom.

Q. Do you have remnants?

Yes, we have remnants

Q. Do you have full slabs to view?

Yes, we have full slabs here to view.

Q. Do you install countertops?

Yes, we install countertops.

Q. Do you install cabinets?

No, we do not install cabinets, however we can recommend some names of businesses or people that do.

Q. Can you recommend a contractor, plumber or designer for a full remodel?

Yes we can recommend many business, contractors, designers, plumbers that we work with that can help you.

Q. Do you carry sinks or can I supply my own?

Yes, we carry a wide variety of sinks or you can supply your own.

Q. Do you carry faucets?

No, unfortunately we do not carry faucets, you will have to supply them.

 

Template and Install

 

 

Q. How long does the template take?

It all depends on the size of the job but typically no more than an hour.

Q. Do I need to do anything to be ready before the template?

Yes, please have the tops of your countertops cleaned and cleared off of everything before we get there.

Q. Do I have to be home when you template?

Yes, someone needs to be home during the time of template to go over any questions that you or the templator might have regarding your cabinets, walls, corbels, overhangs etc. that could affect the installation of your granite.

Q. How much overhang Can I have on my island or countertops?

You have up to 10" unsupported. After that you will need the appropriate corbels, hidden brackets or supports.

Q. Do you supply and install supports and corbels?

No, we do not stock, supply or install supports. You can buy them locally, have them custom made or order them online.

The installation of your supports should be handled by your contractor or cabinet maker.

Q. How long does installing take?

It all depends on the size of the job but a typical kitchen takes a half of a day to install.

Q. Do you tearout my existing countertops?

Yes, we do provide the option of tearout at an additional fee.

Q. When do you tearout my old tops if we want that option?

We tearout the same day as the install.

Q. Will you take my old countertops with you and dispose of them for me?

Yes. If we do the tearout, then we will haul away your old tops for you.

Q. Do I need to do anything to be ready for my installation if Stone Concepts is doign the tear out?

Make sure everything is cleaned and cleared off your countertops, empty the cabinet below your sink and make sure

    your plumbing is disconnected before we get there.

Q. Do you disconnect plumbing?

No, we do not disconnect plumbing. You will need to arrange that with a plumber.

Q. How soon can I reconnect my plumbing to my sink?

The proper amount of time to wait is 12 to 24 hours. This will ensure the epoxy and silicone bonding your sink is fully cured.

 

Granite

 

 

Q. How thick is granite?

Granite is 1-1/4" Thick. (3cm)

Q. What edge profiles are there?

Here are the edge profile options you have to choose from

Q. How many levels or groups of granite are there?

There are hundreds of types and styles of granite ranging from Basic Builder Stock to Exotic Group level 6.

Q. Do you have full slabs to choose from?

Yes, we have select slabs of granite at our location and more can be seen at our vendors’ warehouse near our location.

Q. Where are the other warehouses of granite to look at?

The other locations in Omaha are BCS, USC, MWT and UGM. Click on the names to link you to their information.

Q. Can I pick my own slab?

Yes, you can pick your own slab.

Q. I am looking for a certain granite, do you have it?

You can call us or stop in and tell us what you're looking for and we will do our best to help you find it.

Q. Does granite have to be cut a certain way or can I determine what part I like best?

Once you have chosen your granite, we can do a layout on the slab before we cut it so you can tell us what parts you like best.

We can also determine if the granite can be cut that way and if a seam will be needed.

Q. Can you install my granite without seams?

We do our best to avoid seams, however this depends on many factors. For example: The material, the size of the piece, the layout and if we can get it into your home with a clear path.

Q. If there has to be a seam, will it be noticeable?

We take great pride in ensuring that if a seam is necessary that it is razor blade thin and well hidden. Our fabricators and installers do their best to make sure that the seam is inconspicuous.

Q. Does all granite have a glossy finish?

Not all granite is polished, some granite slabs come in a leathered or honed finish.

Q. If I see a slab that I like that is polished, can you make it honed or leathered?

For an additional cost and depending on the granite and the finish you want it is possible.

Q. Do you have granite remnants?

Yes, we have granite remnants.

 

Quartz

 

 

Q. How thick is Quartz?

Quartz is 1-1/4" Thick. (3cm)

Q. What edge profiles are there?

Here are the edge profile options you have to choose from

Q. Is quartz natural or man made?

Quartz is a man made engineered stone.

Q. How many levels or groups of Quartz are there?

There are many levels or groups of quartz with various styles and colors from different manufactures.

Q. Do you have samples to see in your showroom?

Yes we have samples from various manufacturers in our showroom to view.

Q. How many brands of quartz are there? How many do you carry?

Click here to see a full list and links to the quartz we carry.

Q. Do you have full slabs to choose from?

No, we do not carry full slabs of quartz on hand. Unlike granite, quartz is a uniform stone consistent in color and pattern.

What you see on the sample is exactly how it will look on a full slab. 

Q. I am looking for a certain quartz that I do not see on your list. Can I get what I am looking for?

You can call us or stop in and tell us what you’re looking for and we will do our best to help you find it.

Q. Can you install my quartz without seams?

We do our best to avoid seams, however this depends on many factors. For example: The material, the size of the piece, and if we can get it into your home with a clear path.

Q. If there has to be a seam, will it be noticeable?

We take great pride in ensuring that if a seam is necessary that it is razor blade thin and well hidden. Our fabricators and installers do their best to make sure that the seam is inconspicuous.

Q. Can quartz be honed or leathered like granite?

Unfortunately not, most quartz comes in a low lustre finish unless specifically made that way by the manufacturer.

Q. Do you have quartz remnants?

Yes, we have quartz remnants.

 
 

Supports

 

 

Q. How much overhang can I have without support?

You can have up to 10"inches unsupported. Anything past 10" requires support with brackets or corbels.

Q. What is the different types of corbels or supports?

There are many different types and styles of supports out there. Wood, metal, and hidden floating supports.

 

Q. Where can I get supports at?

You can buy basic or custom supports locally or online. Click here for a link to a helpful site.

Q. Do you install the supports?

No, Stone Concepts does not install supports. 

Q. I want a completely free floating granite area. Can this be done and what supports do I need for that?

Click here for some visual examples of these kinds of supports and some helpful links.

Q. I am going to do this DIY. Do you have any examples of how to install them?

Click here for some visual examples of these kinds of supports and some helpful links.

Q. I have a hop-up on a (half-wall, pony wall, knee wall) how do I support granite on that?

Click here for some visual examples of these kinds of supports and some helpful links.

 

 

Q. How much overhang can I have without support?

You can have up to 10"inches unsupported. Anything past 10" requires support with brackets or corbels.

Q. What is the different types of corbels or supports?

There are many different types and styles of supports out there. Wood, metal, and hidden floating supports.

Q. Where can I get supports at?

You can buy basic or custom supports locally or online. Click here for a link to a helpful site.

Q. Do you install the supports?

No, Stone Concepts does not install supports. 

Q. I want a completely free floating granite area. Can this be done and what supports do I need for that?

Click here for some visual examples of these kinds of supports and some helpful links.

Q. I am going to do this DIY. Do you have any examples of how to install them?

Click here for some visual examples of these kinds of supports and some helpful links.

Q. I have a hop-up on a (half-wall, pony wall, knee wall) how do I support granite on that?

Click here for some visual examples of these kinds of supports and some helpful links.