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10802 Sapp Brothers Dr. Omaha, NE 68138

Phone: (402) 597-1188  /  Fax: (402) 597-1630

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STONE CARE

 

 Granite Care

 

 

Q. Can I cut directly on my granite countertop with a knife? Will is damage it?

It is never recommended that you cut directly on your countertop.  Always use a cutting board.  

Knives will dull quickly and leave metal marks that are difficult to remove.

Q. Can I put hot pots and pans directly on my granite countertop? Will it damage it?

Natural stone such as granite can take the heat due to the natural way granite has been formed over time within the earth. 

However... we do recommend that you always place anything hot on a trivet or pot holder for best practice to protect your countertop.

Q. How often do I have to re-seal my granite?

Your granite should last 10 to 15 years without needing to be re-sealed.

Q. How often should I clean my countertops and are there certain cleaners or cleaning methods?

daily or weekly cleaning is always best depending how often you use your countertops.

You can use soap and water or a number of accepted cleaners from the list below.

   ACCEPTED CLEANERS:

-  Hot soap and water and sponge or microfiber cloth.

 

- "409" for Stone & Steel (Not regular 409)

 

- "Simple Green" for stone. (Not regular Simple Green)

 

- "Magic" Countertop cleaner

 

- "Better Life" Natural countertop cleaner

 

- "Windex" Multi-surface for stone (Not regular Windex)

Q. I have a stain and I have tried cleaning products and it will not come out, is there anything else I can try?

You can try using a granite stain removing poultice. You can buy this at most hardware stores like Lowes or Home Depot. 

Follow the instructions on the label for the correct use and how to apply. 

You can also google how to make your own poultice using household items.

 

Q. Can I use products that say they are to help maintain, seal & polish my granite? Will that make them last longer?

There are various types of products out there for granite that help clean, polish and seal your stone.

You can use these products for standard annual care, but beware of how much you use and how often you use it. 

These products, if not used properly or used too much can lead to a film residue build up that will have to be fixed by a professional.

These types of cleaners, sealers & Polish should only be used once or twice a year.

 

 Quartz Care

 

 

Q. Can I cut directly on my quartz countertop with a knife? Will is damage it?

It is never recommended that you cut directly on your countertop. Always use a cutting board. Knives will dull quickly and leave metal marks that are difficult to remove.

Q. Can I put hot pots and pans directly on my quartz countertop? Will it damage it?

As with any quartz stone, certain exposure to heat may cause cracks due to thermal shock. We do recommend that you always place them on a trivet or cutting board to protect your countertop

Q. How often should I clean my countertops and are there certain cleaners or cleaning methods?

Daily cleaning is always best. You can use soap and water or a number of accepted cleaners from the list below. We have also included links to the multiple quartz brands sites since each manufacturer has their own care and maintenance guides warranty guides.

 ACCEPTED CLEANERS:

-  Hot soap and water and sponge or microfiber cloth.

 

- "Simple Green" for stone (Not regular Simple Green)

- "409" Glass & Surface (Not regular 409)

 

- "Lysol" Kitchen Pro (Not regular Lysol)

 

Q. What to do about stains or spills?

While Engineered Quartz is stain-resistant, some stains might be more difficult to remove than others. For tough stains, mild non-abrasive cleansers are a good solution to restoring your surface?s original appearance. - For dried spills, a non-abrasive scrub pad can be used. Rinse thoroughly and wipe with a damp cloth to remove all residue. For tough spots made by substances such as paint, gum, grease or food, carefully use a razor blade to scrape away the residue prior to cleaning. The scraping may leave a grey metal mark on the surface and can easily be cleaned off us a recommended cleanser and non-abrasive pad. Buff with a damp cloth. For stubborn spots or stains, apply a pad of soaked paper towels and approved cleanser to the area and allow it to sit for a few minutes. After proceed with necessary cleaning methods and buffing.

Q. Can I use products that say they are to help maintain, seal & polish my quartz? Will that make them last longer?

There are various types of products out there for granite that help clean, polish and seal your stone. You can use these products for standard annual care, but beware of how much you use and how often you use it. These products, if not used properly or used too much can lead to a film residue build up that will have to be fixed by a professional. These types of cleaners, sealers & Polish should only be used once or twice a year.