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STONE
CARE

Granite Care

 

Q. How often should I clean my Granite countertops and are there preferred cleaners or cleaning methods?

Daily or weekly cleaning is always best depending how often you use your countertops.

You can use soap and water or a number of accepted cleaners from the list below.

   ACCEPTED CLEANERS:

-  Hot soap and water and sponge or microfiber cloth.

 

- "409" for Stone & Steel (Not regular 409)

- "Windex" Antibacterial Multi-surface for stone (Not regular Windex)

 

- "Simple Green" for stone. (Not regular Simple Green)

 

- "Better Life" Natural countertop cleaner

Q. How often do I have to re-seal my granite?

Your granite should last 10 to 15 years without needing to be re-sealed.

If you feel like it needs to be done sooner, call us to have us come out and take care of that for you.

Q. Can I use products that say they are to help maintain, seal & polish my granite? Will that make them last longer?

There are various types of products out there for granite that help clean, polish and re-vitalize or re-seal your stone.

You can use these products for standard annual care if you want to but beware of how much you use and how often you use it. These products, if not used properly or used too much can lead to a film residue build up that will have to be fixed by a professional.

Q. Can I cut directly on my granite countertop with a knife? Will is damage it?

It is never recommended that you cut directly on your countertop.  A cutting board is always recommended.

However... if you choose to cut without one, your knives will dull quickly and there is always potential for blade marks.

Q. Can I put hot pots and pans directly on my granite countertop? Will it damage it?

Natural stone such as granite can take the heat due to the natural way granite has been formed over time within the earth. 

However... we always recommend that you always place anything hot on a trivet or pot holder for best practices.

 

Q. I have a stain and I have tried cleaning products and it will not come out, is there anything else I can try?

You can try using a granite stain removing poultice. You can buy this at most hardware stores like Lowes or Home Depot. 

Follow the instructions on the label for the correct use and how to apply. 

You can also google how to make your own poultice using household items.

If you do not want to attempt this yourself, feel free to call us to set up an

appointment for one or our team to come out and repair this for you.

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 Quartz Care

Q. How often should I clean my Quartz countertops and are there preferred cleaners or cleaning methods?

Daily or weekly cleaning is always best depending how often you use your countertops.

You can use soap and water or a number of accepted cleaners from the list below.

You can also check the quartz brand websites for care guides.

Each manufacturer has their own care, maintenance and warranty guides.

   ACCEPTED CLEANERS:

-  Hot soap and water and sponge or microfiber cloth.

 

- "409" for Glass & Surface (Not regular 409)

- "Windex" Antibacterial Multi-surface for stone (Not regular Windex)

 

- "Lysol" Kitchen Pro Antibacterial Multi-surface for Quartz (Not regular Windex)

Q. How often do I have to re-seal my Quartz?

Your quartz should last 10-15 years without needing to be re-sealed.

If you feel like it needs to be done sooner, call us to have us come out and take care of that for you.

Q. Can I use products that say they are to help maintain, seal & polish my quartz? Will that make them last longer?

There are various types of products out there for quartz that help clean, polish and re-vitalize or re-seal your stone.

You can use these products for standard annual care if you want to, but beware of how much you use and how often you use it. These products, if not used properly or used too much can lead to a film residue build up that will have to be fixed by a professional.

 

Q. Can I cut directly on my quartz countertop with a knife? Will is damage it?

It is never recommended that you cut directly on your quartz countertop. Always use a cutting board. Knives will dull quickly and leave metal marks that are difficult to remove.

Q. Can I put hot pots and pans directly on my quartz countertop? Will it damage it?

As with any quartz stone, certain exposure to high heat may cause thin cracks due to thermal shock.

We always recommend that you place any hot item on a trivet or cutting board to best protect your countertop.

Q. What to do about stains or spills?

While Engineered Quartz is stain-resistant, that does not mean that it is stain proof. If you were to let a product such as spaghetti sauce or red wine spill, sit and set in it could potentially penetrate and create a stain.

Some stains might be more difficult to remove than others.

For the removal of any stain, always start with soap and water before moving to the next cleaning removal product.

After soap and water, try a mild non-abrasive cleanser listed in above.

If that does not work you can always try barkeepers friend or goof-off.

If the stain still remains, call us and we can come out to inspect the area.